Legal

Privacy Policy

This Privacy Policy explains how Kooling Technologies Limited ("Kooling", "we", "us" or "our") collects, uses and protects personal data when you visit kooling.io (the "Website").

This policy applies only to the public website. Services provided to customers are governed by separate contractual privacy terms.

Data Controller

Kooling Technologies Limited
Registered in England and Wales
United Kingdom

Contact: hello@kooling.io

Kooling Technologies Limited is the data controller for the purposes of the UK GDPR and the Data Protection Act 2018.

Personal Data We Collect

We may collect limited personal data when you interact with the Website.

Automatically collected data

This data is collected for security, performance monitoring and aggregated analytics.

Information you provide

If you contact us through forms or email:

We do not intentionally collect sensitive personal data through the Website.

Purpose of Processing

We process personal data for the following purposes:

We do not use personal data for automated decision-making or profiling.

Legal Basis

We rely on the following legal bases under UK GDPR:

Legitimate interest

Consent

Pre-contractual steps

Legal obligation

Cookies

The Website uses cookies and similar technologies for:

We do not use advertising cookies or cross-site tracking.

You may control cookies through your browser settings.

Analytics

We use privacy-focused analytics to understand Website usage in aggregated form. Analytics data does not identify individual users.

Data Sharing

We may share data with service providers acting as processors, including:

These providers process data only on our instructions and for the purposes described in this policy.

We do not sell personal data.

International Data Transfers

Some service providers may process data outside the United Kingdom or European Economic Area.

Where this occurs, appropriate safeguards are implemented, including:

Data Retention

We retain personal data only for as long as necessary:

We may retain data longer where required by law.

Recruitment & Job Applicants

If you apply for a role through our Careers page or send us a speculative application, we process the personal data you submit for recruitment purposes.

Data we collect

Please do not include special category data (such as health, religious beliefs or ethnicity) in your application unless we specifically ask for it.

How we use it

Legal basis

We rely on our legitimate interest in recruiting for our business and on taking steps at your request prior to entering into an employment or engagement contract. Where you ask us to keep your details on file for future opportunities, we rely on your consent.

Who can access your data

Applications are accessible only to Kooling personnel involved in hiring. CVs are stored using our cloud hosting and email service providers, who act as processors on our instructions. We do not sell applicant data or use it for advertising.

Retention

Your choices

You can ask us to access, correct or delete your application data, or withdraw consent to us keeping it on file, at any time by contacting careers@kooling.io. The rights described in "Your Rights" below also apply.

Your Rights

Under UK GDPR, you have the right to:

To exercise your rights, contact: hello@kooling.io

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Security

We implement appropriate technical and organisational measures to protect personal data, including:

However, no transmission over the Internet can be guaranteed to be fully secure.

Third-Party Links

The Website may contain links to external websites. We are not responsible for their privacy practices.

Children

The Website is not intended for children and we do not knowingly collect personal data from individuals under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Contact

Kooling Technologies Limited
United Kingdom
hello@kooling.io